The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site car park
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Hiking
Cycling
Yoga class
Sports trainer
Fishing
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Spa & Leisure
Beach access
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Waterloo Crescent,
Dover,
United Kingdom,
CT17 9BP,
Kent
Map view
street view
Waterloo Crescent,
Dover,
United Kingdom,
CT17 9BP,
Kent
City landmarks
Beach
Dover Castle
1.2
km
Dover Castle
Roman Lighthouse
940 m
Drop Redoubt Rd
Western Heights Of Dover
880 m
Church
St Edmund's Chapel
710 m
Biggin Street
Dover Town Hall
770 m
Museum
PWRR & Queen's Regimental Museum
1.0
km
The Great Tower
Secret Wartime Tunnels
1.8
km
Park
Pencester Gardens
760 m
Church
Knights Templar Church
810 m
Event hall
The Booking Hall
660 m
Upper Road Langdon Cliffs Langdon Cliffs
Fan Bay Deep Shelter
1.7
km
Harbour
Marina Pier
730 m
Park
Connaught Park
1.8
km
Western docks
Admiralty Pier
1.1
km
Cliff
The White Cliffs of Dover
3.3
km
Upper Road
Bleriot Memorial
2.4
km
Upper Rd
National Trust The White Cliffs of Dover
2.1
km
Fort Burgoyne Road Guston
Fort Burgoyne
1.7
km
Parking area
The Visitor Centre Langdon Cliffs
1.9
km
Farm
Women's Land Army Museum
2.6
km
Park
Samphire Hoe
3.1
km
Langdon Bay
2.9
km
Samphire Rd
Samphire Hoe Country Park
3.3
km
Crabble Corn Mill Lower Road
Crabble Corn Mill
3.7
km
Museum
Dover Transport Museum
3.6
km
Nearby
Drop Redoubt Rd
The Grand Shaft
580 m
Museum
Dover Museum
450 m
Church
St Mary's Church
590 m
Junction of Waterloo Crescent
60Th Rifles Memorial To Indian Mutiny
160 m
Bench Street
Millennium Plaques
400 m
Restaurants
Cullins Yard Restaurant
160 m
11 Cambridge Road Wellington Dock
Cinnamon Island
190 m
1 Cambridge Terrace
Il Rustico
400 m
4 Bench Street
Aspendos Dover
420 m
12 King Street
La Salle Verte
560 m
14-15 Cannon Street
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
6.1
Location
8.4
Service
7.8
Dining
6.4
Guest reviews
7.0/10
based on 8 reviews
8.3
8.3/10 based on 6558 reviews
Brad
United States,
May
2024
7.2/10
My stay at the hotel was a mix of positives and some drawbacks. The rooms were perfect with a view of the seafront, but the central air conditioning was disturbing, and the issue with hot water was inconvenient. The location was great for visiting Dover Castle, but the privacy screen blocked the view, which was disappointing. The service was friendly and welcoming, but at times it seemed understaffed. Dining had its ups and downs, with a decent selection but served on cold plates. Overall, a stay with some highlights and room for improvement.
Rooms
7.0
The rooms were nice with a view of the seafront.
Service
8.0
The service was friendly and welcoming.
Location
8.0
The hotel's location was ideal for visiting Dover Castle and the White Cliffs.
Dining
6.0
The dining experience had a decent selection, but serving on cold plates was a downside.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
Phil
United Kingdom,
February
2024
7.8/10
The hotel is situated in a lovely location close to shops and eateries, offering clean rooms with great facilities and a spacious balcony. The staff, although small in number, were not as helpful as expected. The hotel's spacious rooms provide an interesting view and a generous balcony space.
Rooms
8.0
The rooms were very spacious with great facilities and a lovely view.
Service
7.0
The service, particularly by Nicola our waitress, was attentive and professional.
Location
9.0
The location of the hotel was fantastic, with a sea view room on the 2nd floor and easy access to main tourist attractions.
Dining
7.0
The dining experience was pleasant overall, although there were minor issues with seating arrangements during lunch preparation.
Facilities
8.0
The hotel provides all necessary facilities for a comfortable stay.
Edwin
United States,
January
2024
8.0/10
The hotel surprised us with a larger room than expected for a 'Superior Double,' even though it felt a bit outdated and had a sloping floor around the bath in the first room. The service, from the reception to the bar, including interactions with Ilhan, the general manager, was friendly and helpful, although we found it amusing. The SPA facility was really nice, but it was a bit short for the treatment, and we were informed that the Jacuzzi could only be used when booking a treatment. The location was great, situated just by the port in the heart of town, making it convenient to the cruise ship and only an hour's train trip from London. The dining experience was enjoyable in a fantastic location that allowed for a walk on the beach after breakfast, although it started a bit late for those with early ferry trips to catch.
Rooms
7.0
The room we slept in was surprisingly spacious for a 'Superior Double,' but it felt a bit outdated with a sloping floor around the bath.
Service
8.0
The service from the reception to the bar was friendly and helpful, and Ilhan, the general manager, made our stay enjoyable. However, we found it amusing. The SPA facility was great, but the treatment was a bit short, and the Jacuzzi could only be used when booking a treatment.
Location
9.0
The hotel's location right by the port in the heart of town was convenient for us, as we arrived by cruise ship and the train trip from London was only an hour.
Dining
8.0
The dining experience was lovely, with a great location for a post-breakfast walk on the beach. However, the breakfast starting time might be a bit late for guests with early ferry schedules.
Facilities
8.0
The hotel offered a nice SPA facility and good treatment options, but the Jacuzzi use was limited to booked treatments.
Clive
United Kingdom,
September
2023
6.8/10
The hotel had its ups and downs. The location was fantastic, right on the seafront, offering beautiful views and easy access to local attractions. However, the rooms were a bit of a letdown in terms of cleanliness and size, not quite meeting my expectations. The service was a mix of excellent and rude encounters. Dining was a hit or miss, with great aspects and some disappointing flaws.
Rooms
5.0
The room was not as clean as I had hoped for and felt a bit small, not quite justifying the cost.
Service
7.0
The service had its moments of excellence, especially with Meghan at the front desk, but also some instances of rudeness from other staff members.
Location
9.0
The location was great, overlooking the seafront and close to Dover Castle and the ship area, perfect for an overnight stay before an early ferry.
Dining
6.0
Facilities
L.
United States,
August
2023
7.2/10
The hotel offers great views and comfortable rooms, although the sea view may not be as picturesque as shown in photos. The annual dinner for our club was a pleasant experience with excellent service and perfectly cooked food.
Rooms
7.0
The room had a sea view but was a bit cramped. Check-in was smooth, and the views were great.
Service
9.0
The staff was attentive from wake-up calls to check-out.
Location
8.0
The hotel is conveniently located near the channel, offering easy access to various experiences in the area. The views of the sea, France, and the Dover port were impressive.
Dining
5.0
The dining experience had a great choice, but breakfast was a letdown, not worth the price paid.
Facilities
7.0
The hotel offers a variety of services including room service, car hire, and laundry. However, dining facilities could be improved.
Francis
United Kingdom,
August
2023
5.8/10
The hotel was in a nice location with a view of the sea and friendly staff. However, the rooms were small, dirty, and uncomfortable. The dining experience was a mix of plentiful options but poor quality. The location was convenient for sightseeing, although the breakfast was not up to expectations.
Rooms
5.0
The rooms were small, dirty, and uncomfortable.
Service
7.0
The staff were friendly and tried their hardest to accommodate us.
Location
8.0
The location was nice with a view looking out to sea.
Dining
5.0
The dining was plentiful with lots of options but poor quality.
Facilities
6.0
Facilities were average.
Nicole
United States,
August
2023
7.6/10
My stay at the hotel had its ups and downs. The rooms were clean and comfortable, but unfortunately, they were quite noisy due to creaky ceilings and inconsistent room temperatures. The staff were incredibly friendly and helpful throughout my stay. The location was great for catching early morning ferries and enjoying beautiful views, though some noise disturbances affected the relaxation. The dining was decent, but extra charges for basics like a cappuccino felt unnecessary. The spa facilities were lovely, offering a good treatment and enjoyable jacuzzi, although there were restrictions on its use without a booking.
Rooms
6.0
Despite being clean and comfortable, the room had a creaky, noisy ceiling and inconsistent temperatures.
Service
9.0
The staff were good-natured and very helpful, going above and beyond to ensure my comfort.
Location
8.0
The location was ideal for catching early ferries and enjoying beautiful views, yet some noise disturbances affected the relaxation.
Dining
7.0
The dining experience was satisfactory, but additional charges for basic items like a cappuccino felt odd.
Facilities
8.0
The spa facilities were really nice, offering good treatments and a pleasant jacuzzi.
John
United States,
May
2023
7.0/10
I was a bit disappointed with the room as it was much smaller than expected for a family room, but the balcony was a nice touch. The service was friendly and efficient, but there was a bit of a mix-up initially. The location was excellent for our trip and the nearby seafood restaurant was a highlight. The dining experience was pleasant overall, but there were some issues with dietary requirements. Overall, a decent stay with some room for improvement.
Rooms
6.0
The room was smaller than expected for a family room, but the balcony was a nice addition.
Service
7.0
The service was friendly and efficient with a minor mix-up that was quickly resolved.
Location
8.0
The location was excellent for our trip and close to a great seafood restaurant.
Dining
7.0
The dining experience was pleasant overall, but there were some issues with dietary requirements.