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Best Western Premier Dover Marina Hotel & Spa, Dover

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From88US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Waterloo Crescent, Dover, United Kingdom, CT17 9BP

The Best Western Premier Dover Marina Hotel & Spa is situated along the scenic Dover Beach, offering picturesque views of the White Cliffs of Dover and Dover Castle. This historic venue, housed in a beautifully restored 19th-century building, provides modern amenities alongside classic luxury. Guests can appreciate its proximity to the bustling ferry terminals as well as its rich local cultural attractions.

Location

Located just a 10-minute drive from the Eurotunnel and within walking distance to the town center, the hotel is strategically positioned for both leisure and transit. Dover Priory station, providing rail access, is approximately 0.5 miles away, further enhancing connectivity to London and beyond.

Rooms

The hotel features 122 luxurious bedrooms designed for comfort and sophistication. Options include sea view rooms with breathtaking vistas of the English Channel, family suites accommodating up to five guests, and a lavish Presidential Suite. All rooms are equipped with air conditioning, flat-screen TVs, and complimentary Wi-Fi, ensuring a comfortable stay for every guest.

Eat & Drink

On-site dining is available at two Marco Pierre White restaurants, including Mr. White's English Chophouse, which specializes in steaks and offers a menu with a touch of French flair. The Waterfront Bar & Lounge, overlooking the seafront, provides a relaxed atmosphere for catching up with friends or enjoying a quiet drink. Afternoon tea is also served daily, featuring an array of treats such as finger sandwiches and warm scones.

Leisure & Business

The boutique Waterfront Spa & Health Club offers an impressive range of spa treatments across its seven treatment rooms, coupled with leisure facilities including a modern gym, sauna, steam room, and spa pool. Business travelers can utilize versatile meeting spaces and services provided by the hotel's experienced events team to ensure successful gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Room
Max:
2 persons
15 m² 
Bed options:
2 Double beds
Shower
Heating
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Family Double Room
Max:
2 persons
15 m² 
Bed options:
1 Single Bed or 1 Double Bed
Shower
Heating
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Superior Double Room
Max:
2 persons
12 m² 
Bed options:
1 Double bed
Sea view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Dover2700 ft
Airports
London Southend (SEN) 87.1 mi
Train
Dover Priory Station2700 ft
Bus
Bus stop 4.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Hiking
  • Cycling
  • Yoga class
  • Sports trainer
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Board games

Spa & Leisure

  • Beach access
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Waterloo Crescent, Dover, United Kingdom, CT17 9BP
Map view
street view
Waterloo Crescent, Dover, United Kingdom, CT17 9BP
Nearby
Drop Redoubt Rd
The Grand Shaft
2000 ft
Museums
Dover Museum
1500 ft
Church
St Mary's Church
2000 ft
Junction of Waterloo Crescent
60Th Rifles Memorial To Indian Mutiny
600 ft
Bench Street
Millennium Plaques
1400 ft
Restaurants
Cullins Yard Restaurant
600 ft
11 Cambridge Road Wellington Dock
Cinnamon Island
700 ft
1 Cambridge Terrace
Il Rustico
1400 ft
4 Bench Street
Aspendos Dover
1400 ft
12 King Street
La Salle Verte
1900 ft
14-15 Cannon Street

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
6.1
Location
8.4
Service
7.8
Dining
6.4
Guest reviews
7.0/10
based on 8 review
7.9
7.9/10based on 6172 review
Brad
United States of America, May  2024
7.2/10

My stay at the hotel was a mix of positives and some drawbacks. The rooms were perfect with a view of the seafront, but the central air conditioning was disturbing, and the issue with hot water was inconvenient. The location was great for visiting Dover Castle, but the privacy screen blocked the view, which was disappointing. The service was friendly and welcoming, but at times it seemed understaffed. Dining had its ups and downs, with a decent selection but served on cold plates. Overall, a stay with some highlights and room for improvement.

Rooms
7.0
The rooms were nice with a view of the seafront.
Service
8.0
The service was friendly and welcoming.
Location
8.0
The hotel's location was ideal for visiting Dover Castle and the White Cliffs.
Dining
6.0
The dining experience had a decent selection, but serving on cold plates was a downside.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
Phil
United Kingdom, February  2024
7.8/10

The hotel is situated in a lovely location close to shops and eateries, offering clean rooms with great facilities and a spacious balcony. The staff, although small in number, were not as helpful as expected. The hotel's spacious rooms provide an interesting view and a generous balcony space.

Rooms
8.0
The rooms were very spacious with great facilities and a lovely view.
Service
7.0
The service, particularly by Nicola our waitress, was attentive and professional.
Location
9.0
The location of the hotel was fantastic, with a sea view room on the 2nd floor and easy access to main tourist attractions.
Dining
7.0
The dining experience was pleasant overall, although there were minor issues with seating arrangements during lunch preparation.
Facilities
8.0
The hotel provides all necessary facilities for a comfortable stay.
Edwin
United States of America, January  2024
8.0/10

The hotel surprised us with a larger room than expected for a 'Superior Double,' even though it felt a bit outdated and had a sloping floor around the bath in the first room. The service, from the reception to the bar, including interactions with Ilhan, the general manager, was friendly and helpful, although we found it amusing. The SPA facility was really nice, but it was a bit short for the treatment, and we were informed that the Jacuzzi could only be used when booking a treatment. The location was great, situated just by the port in the heart of town, making it convenient to the cruise ship and only an hour's train trip from London. The dining experience was enjoyable in a fantastic location that allowed for a walk on the beach after breakfast, although it started a bit late for those with early ferry trips to catch.

Rooms
7.0
The room we slept in was surprisingly spacious for a 'Superior Double,' but it felt a bit outdated with a sloping floor around the bath.
Service
8.0
The service from the reception to the bar was friendly and helpful, and Ilhan, the general manager, made our stay enjoyable. However, we found it amusing. The SPA facility was great, but the treatment was a bit short, and the Jacuzzi could only be used when booking a treatment.
Location
9.0
The hotel's location right by the port in the heart of town was convenient for us, as we arrived by cruise ship and the train trip from London was only an hour.
Dining
8.0
The dining experience was lovely, with a great location for a post-breakfast walk on the beach. However, the breakfast starting time might be a bit late for guests with early ferry schedules.
Facilities
8.0
The hotel offered a nice SPA facility and good treatment options, but the Jacuzzi use was limited to booked treatments.
Clive
United Kingdom, September  2023
6.8/10

The hotel had its ups and downs. The location was fantastic, right on the seafront, offering beautiful views and easy access to local attractions. However, the rooms were a bit of a letdown in terms of cleanliness and size, not quite meeting my expectations. The service was a mix of excellent and rude encounters. Dining was a hit or miss, with great aspects and some disappointing flaws.

Rooms
5.0
The room was not as clean as I had hoped for and felt a bit small, not quite justifying the cost.
Service
7.0
The service had its moments of excellence, especially with Meghan at the front desk, but also some instances of rudeness from other staff members.
Location
9.0
The location was great, overlooking the seafront and close to Dover Castle and the ship area, perfect for an overnight stay before an early ferry.
Dining
6.0
Facilities
L.
United States of America, August  2023
7.2/10

The hotel offers great views and comfortable rooms, although the sea view may not be as picturesque as shown in photos. The annual dinner for our club was a pleasant experience with excellent service and perfectly cooked food.

Rooms
7.0
The room had a sea view but was a bit cramped. Check-in was smooth, and the views were great.
Service
9.0
The staff was attentive from wake-up calls to check-out.
Location
8.0
The hotel is conveniently located near the channel, offering easy access to various experiences in the area. The views of the sea, France, and the Dover port were impressive.
Dining
5.0
The dining experience had a great choice, but breakfast was a letdown, not worth the price paid.
Facilities
7.0
The hotel offers a variety of services including room service, car hire, and laundry. However, dining facilities could be improved.
Francis
United Kingdom, August  2023
5.8/10

The hotel was in a nice location with a view of the sea and friendly staff. However, the rooms were small, dirty, and uncomfortable. The dining experience was a mix of plentiful options but poor quality. The location was convenient for sightseeing, although the breakfast was not up to expectations.

Rooms
5.0
The rooms were small, dirty, and uncomfortable.
Service
7.0
The staff were friendly and tried their hardest to accommodate us.
Location
8.0
The location was nice with a view looking out to sea.
Dining
5.0
The dining was plentiful with lots of options but poor quality.
Facilities
6.0
Facilities were average.
Nicole
United States of America, August  2023
7.6/10

My stay at the hotel had its ups and downs. The rooms were clean and comfortable, but unfortunately, they were quite noisy due to creaky ceilings and inconsistent room temperatures. The staff were incredibly friendly and helpful throughout my stay. The location was great for catching early morning ferries and enjoying beautiful views, though some noise disturbances affected the relaxation. The dining was decent, but extra charges for basics like a cappuccino felt unnecessary. The spa facilities were lovely, offering a good treatment and enjoyable jacuzzi, although there were restrictions on its use without a booking.

Rooms
6.0
Despite being clean and comfortable, the room had a creaky, noisy ceiling and inconsistent temperatures.
Service
9.0
The staff were good-natured and very helpful, going above and beyond to ensure my comfort.
Location
8.0
The location was ideal for catching early ferries and enjoying beautiful views, yet some noise disturbances affected the relaxation.
Dining
7.0
The dining experience was satisfactory, but additional charges for basic items like a cappuccino felt odd.
Facilities
8.0
The spa facilities were really nice, offering good treatments and a pleasant jacuzzi.
John
United States of America, May  2023
7.0/10

I was a bit disappointed with the room as it was much smaller than expected for a family room, but the balcony was a nice touch. The service was friendly and efficient, but there was a bit of a mix-up initially. The location was excellent for our trip and the nearby seafood restaurant was a highlight. The dining experience was pleasant overall, but there were some issues with dietary requirements. Overall, a decent stay with some room for improvement.

Rooms
6.0
The room was smaller than expected for a family room, but the balcony was a nice addition.
Service
7.0
The service was friendly and efficient with a minor mix-up that was quickly resolved.
Location
8.0
The location was excellent for our trip and close to a great seafood restaurant.
Dining
7.0
The dining experience was pleasant overall, but there were some issues with dietary requirements.
Facilities
7.0
The facilities were adequate for our needs.
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Rooms and Guests2 Guest, 1 Room